Pixel Audio Not Working After Drop? Here’s your options for repair.
The Google Pixel and Pixel XL are fantastic phones for a company’s first models. Google really crushed it out of the park with their design and aesthetic. The Android OS is also developed under the Google umbrella, so they have have first say in how and when their operating system changes. However, that is not to say that there are no issues with the phones’ design. Most iterations of smartphones, especially the first model after a redesign, tend to have one big fault that somehow got past QA. With the Google Pixel and Pixel XL, the biggest issue that has come to surface is the design of their Audio integrated chip.
Having Google Pixel Audio Problems?
Allow me to tell you a story. Andrea was on her way to work in Brisbane. She had a busy day ahead of her. 2 meetings and a phone interview at 10 am. She gets to work at 9:45, settles into her opening routine, takes a sip of coffee and picks up her phone to make the call for the interview. She dials the number then hits talk and puts her Google Pixel to her ear. She doesn’t hear anything at all. “That’s odd” she thinks. She tries calling again but nothing. The interviewee sends her a text telling her that he couldn’t hear anything she was saying. She decides it’s just a fluke and conducts the interview on her land-line. On the way home she remembers her partner was going to pick up dinner and gets out her phone to call them. Once again, she can’t hear anything and her partner can’t hear her either. Once she gets home and nibbles around a small plate of chicken parmesan (she HATES chicken parm) she gets on her laptop and searches for “Google Pixel microphone problem”. Apparently she’s not the first person to encounter this issue.
Fast Goole Pixel Logic Board Repairs Available in Australia
The tell-tale signs of a bad Audio IC, also nicknamed “the microphone problem”, can be decently varied. Usually it tends to involve either not being able to hear someone that has called you. This can happen whether on speaker phone or a regular call. It can also involve them not being able to hear you either. This can happen after the phone incurs a single drop, or even without being dropped at all. Google has even come out and acknowledged that there is a design issue with the Pixels. This problem is rare, but it is widespread enough to warrant investigation and develop a good repair procedure.
The audio IC, outlined in light blue, as illustrated by ifixit.com’s teardown guide
Fix your Google Pixel Phone Speaker Problems
Fixing this issue is not as simple as just swapping out a screen or battery. However, it is definitely repairable if you take it to a shop or company that knows what they’re doing. The only way to get inside of a Pixel is to first remove the screen very carefully. It is held in place with strong adhesive. This makes it easy to damage during removal if you’re not patient or don’t know what you’re doing. Next is removing the mid-frame held in place by a few torx screws. Once the main logic board is revealed, take out a couple more screws holding it place. Unplug the battery, followed by the other components attached to it and set them aside. Our battle is with this logic board. Once the audio IC has been isolated on the board, it is removed very carefully and replaced with a working one. This process of replacing the chip requires a delicate hand and a familiarity with micro-soldering. This will take much longer labor-wise than most other simple repairs. Once that is complete, you basically reassemble everything and presto! You have a working phone.
Need your Pixel Repaired today? Bring it in to our Sydney, Brisbane or Melbourne Repair Centres
Here at Pixel Repairs will do everything you need to get your broken Google Pixel back into working condition, from a broken screen to a bad audio IC. We have three locations, One in Sydney CBD, another in Brisbane CBD, and the last in Melbourne CBD. Don’t hesitate to come see us if you want to eliminate this or any other annoying issue! Just give us a call, chat with us on our website at GPR, or even just stop on by! We’d be happy to help you out. Repair time on this issue usually takes 2-3 days. Once you pick up your device you’ll leave happy, knowing that your Google Pixel is working fine!